As a hardware support technician, it is essential to have a good understanding of operating systems (OS) and how they interact with hardware. In addition to knowledge of different operating systems, it is also important to have a good understanding of requirements for Operating System installations, actual installation steps of an Operating System, Windows Operating system features, Hard disk partitioning etc. Also, it is always beneficial to have some basic knowledge of networking concepts.
In simple words Hardware Support Technician is the one who installs, Troubleshoot, repairs, maintains various types of Hardware IT assets. These IT Hardware assets can be Desktops, Laptops, Printers, Scanners, Power supply, RAM, Cooling Systems, and Monitors
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